{"id":5003,"date":"2020-03-19T17:55:24","date_gmt":"2020-03-19T17:55:24","guid":{"rendered":"http:\/\/www.smcm.edu\/it\/?page_id=5003"},"modified":"2026-04-10T16:32:52","modified_gmt":"2026-04-10T16:32:52","slug":"staff-resources","status":"publish","type":"page","link":"https:\/\/www.smcm.edu\/it\/staff-resources\/","title":{"rendered":"Staff Resources"},"content":{"rendered":"<p><em>Note: Many documents are shared via Google Drive and will require your SMCM username and password for access.<\/em><\/p>\n<div class=\"accordion\">\n<h2>Adobe Creative Cloud Desktop Apps<\/h2>\n<div>Please <a href=\"https:\/\/docs.google.com\/document\/d\/1HQS25feJ_NxAK0tQkqAgvZCB-7dUw9r-znK0lN3_OPw\/edit?usp=sharing\">follow the instructions (Google Doc)<\/a> to enable access to Creative Cloud Desktop Apps on your personal device.<\/div>\n<h3>Jenzabar CX Client (CARS)<\/h3>\n<div>\n<p>If you need to access the CARS system, please click the link below:<\/p>\n<p><a href=\"https:\/\/drive.google.com\/open?id=11m4nak7jZUmp2TI0ls49A3ooZRuaU0OfRSZTdYacuz8\">Using the CARS Remote Website<\/a><\/p>\n<\/div>\n<h3>Anthology ERP<\/h3>\n<div>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><a href=\"https:\/\/servicedesk.smcm.edu\/app\/itdesk\/ui\/solutions\/101029000018622092\/details\">Bi-weekly Contractual Timesheet Instructions<\/a><\/li>\n<li><a href=\"https:\/\/servicedesk.smcm.edu\/app\/itdesk\/ui\/solutions\/101029000018622108\/details\">Bi-weekly Regular Timesheet Instructions<\/a><\/li>\n<li><a href=\"https:\/\/servicedesk.smcm.edu\/app\/itdesk\/ui\/solutions\/101029000018143067\/details\">Monthly Employees Timesheet Instructions<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n<h3>Zoom Video Conferencing<\/h3>\n<div>\n<p>SMCM has an institutional license to Zoom. Students have a basic license while faculty and staff have access to a pro level license. Use our institutional Zoom page (<a href=\"https:\/\/smcm.zoom.us\/\">smcm.zoom.us<\/a>) to login with your SMCM credentials.<\/p>\n<ul>\n<li><a href=\"https:\/\/docs.google.com\/document\/d\/1dXK_6ijmkok4L-QIMgc8IvXE-eUsf5xp-rc7fkrq5vY\/edit?usp=sharing\">Logging into Zoom (Google Doc)<\/a><\/li>\n<li><a href=\"https:\/\/docs.google.com\/document\/d\/144X6elgLxNH0o83UNFd-dG2hEkFHh8FQsi0GSq0WLFw\/edit?usp=sharing\">Zoom Etiquette and Best Practices (Google Doc)<\/a><\/li>\n<li><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/categories\/200101697\">Getting Started with Zoom<\/a><\/li>\n<li><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/206618765-Zoom-Video-Tutorials\">Zoom Tutorials<\/a><\/li>\n<li><a href=\"https:\/\/smcm.zoom.us\/rec\/play\/6MYrIruqpmk3EoDAtASDVqV-W9Tseqqs0iMfqPAIxUq2AXZVO1TybrcXYLf44Datzqoi3ZP8glMHSiFi?continueMode=true\">Zoom 101: Breakout Rooms<\/a><\/li>\n<li><a href=\"https:\/\/smcm.zoom.us\/rec\/play\/tZR_I-Cqp2k3TNyc4gSDCqN5W43pJ6qs0Scc_PAFmkzkVCRRY1KiZLQbYuJrsD34HsdqEnphg4ul-N-s?autoplay=true&amp;startTime=1583970215000\">Zoom 101: Polling (In-meeting)<\/a><\/li>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=ozJS9bvdVp8\">Zoom 101: Manage Participants (In-depth)<\/a><\/li>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=jbPpdyn16sY&amp;feature=youtu.be\">How to use Breakout Rooms<\/a><\/li>\n<li><a href=\"https:\/\/zoom.us\/docs\/doc\/School%20Administrators%20Guide%20to%20Rolling%20Out%20Zoom.pdf\">Comprehensive Guide to Educating Through Zoom PDF<\/a><\/li>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=ntaT7KEcids&amp;feature=youtu.be\">How to use Waiting Rooms to Manage Office Hours &amp; Drop-In Visitor Times<\/a><\/li>\n<li><a href=\"https:\/\/support.zoom.us\/hc\/en-us\/articles\/201362393-Viewing-the-Zoom-version-number\">Viewing the Zoom Version Number<\/a><\/li>\n<\/ul>\n<\/div>\n<h3>EndNote 21<\/h3>\n<div>\n<ul>\n<li><a href=\"https:\/\/docs.google.com\/document\/d\/17detalCy9xq2CLI4pfTuLnOJpmxgXFXjqr28nZMeKiM\/edit?usp=drive_link\">EndNote 21 (Windows) (Google Doc)<\/a><\/li>\n<li><a href=\"https:\/\/docs.google.com\/document\/d\/1FjWm0JXa6IMHtnh9FOGPh4FDiiZyPpULNfJfg0DS4nY\/edit?usp=drive_link\">EndNote 21 (Mac) (Google Doc)<\/a><\/li>\n<\/ul>\n<\/div>\n<h3>Telephone Tutorials<\/h3>\n<div>\n<ul>\n<li><a href=\"https:\/\/drive.google.com\/file\/d\/1w68_CgpxDgBeoX47SXnm9C5dwvJWyZSN\/view?usp=drive_link\">NEC 820 User Manual<\/a><\/li>\n<li><a href=\"https:\/\/docs.google.com\/document\/d\/1syHD6EU3iUA0CNUME9-roSsnYjmOBm_xh82xQTQwn94\/edit?usp=drive_link\">Making a Conference Call (Google Doc)<\/a><\/li>\n<li><a href=\"https:\/\/docs.google.com\/document\/d\/1ma2UmxLEYpcnIXrbtd9npEIONTUdv-2J24wi2Bt35xo\/edit?usp=drive_link\">Finding a Campus Phone Number (Google Doc)<\/a><\/li>\n<li><a href=\"https:\/\/docs.google.com\/document\/d\/1-f4dI3XaxI139wyLEU6sRWmMo2iB10Nhme0iA3boDPQ\/edit?usp=drive_link\">Making an International Call (Google Doc)<\/a><\/li>\n<li><a href=\"https:\/\/drive.google.com\/file\/d\/1_gJnJeYUeEu2y9OfKZHxkndVyOYbVZ9q\/view?usp=drive_link\">Phone Interface Video Tutorial<\/a><\/li>\n<li><a href=\"https:\/\/drive.google.com\/file\/d\/1Gkwq_YIJe5_2xkDNPJVM-H6l-6kU2dcH\/view?usp=drive_link\">All About Calls Video Tutorial<\/a><\/li>\n<li><a href=\"https:\/\/drive.google.com\/file\/d\/1PI4FZVBS1H0Ya4iT4f6y0wKxkxlDkxP3\/view?usp=drive_link\">Setting Up Voicemail Video Tutorial<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Note: Many documents are shared via Google Drive and will require your SMCM username and password for access. Adobe Creative Cloud Desktop Apps Please follow the instructions (Google Doc) to enable access to Creative Cloud Desktop Apps on your personal device. Jenzabar CX Client (CARS) If you need to access the CARS system, please click [&hellip;]<\/p>\n","protected":false},"author":245,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"class_list":["post-5003","page","type-page","status-publish","entry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/pages\/5003","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/users\/245"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/comments?post=5003"}],"version-history":[{"count":5,"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/pages\/5003\/revisions"}],"predecessor-version":[{"id":5411,"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/pages\/5003\/revisions\/5411"}],"wp:attachment":[{"href":"https:\/\/www.smcm.edu\/it\/wp-json\/wp\/v2\/media?parent=5003"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}